By Guy Harris The word "trust" has many layers of meaning. While most of us have similar general perspectives about what it means to trust another person, there are some subtle differences in how we view this simple word. The words I often use to describe the two sides of trust are transactional trust and relational trust: Transactional trust refers to the trust we … [Read more...]
3 Keys to Establishing Credibility With Your Team
By Samuel B. Bacharach, author of The Agenda Mover: When Your Good Idea Is Not Enough. As a new supervisor or manager, you will certainly have projects and ideas you will want to implement. But you have to remember that while getting a promotion may give you the positional authority to move your agenda forward, positional authority alone is not enough. To get your team … [Read more...]
Credibility: Do You Have It?
This guest post is from the General Leadership Blog, a blog that offers leadership perspective and conversation on character and integrity from senior military leaders. Credibility is arguably one of the more important soft skills a leader must possess. It encompasses so many of the harder skills that if you make your credibility a priority as a leader – both up and down – … [Read more...]
5 Reasons You Should Care About Values
Values play a huge role in behavior and results; however, because values are personal, and not always clearly defined, the idea of values is often omitted from both leadership discussions and training sessions. As a new leader, it's smart to think about your values and the role they play in how you lead, and hopefully, this article prompts you to do that. A quick note first: … [Read more...]
Building Instant Rapport
As a leader, building rapport and trust with a new team is absolutely essential to your success. Here are four steps to help speed this process along and build the relationships as quickly as possible. https://youtu.be/RtThJTfIGDY?rel=0&showinfo=0 Tweet it out: We build rapport by putting our focus on the other person, not ourselves. @KevinEikenberry … [Read more...]
Infographic: The Leadership Trust Gap
How important is earning the trust of your employees? Very important. Leaders who gain the trust of their employees experience increased morale, loyalty, innovation and retention. Meanwhile, untrustworthy leaders breed resentment, doubt, frustration, low productivity and turnover. Unfortunately, there is quite the leadership trust gap. According to a Global Leadership Pulse … [Read more...]
5 Steps To Unleash Innovation & Improve Work Culture: Investing In People Yields Exponential Rewards
This is a guest post by Maxine Attong author of Lead Your Team to Win: Achieve Optimal Performance By Providing A Safe Space For Employees. Getting your people to contribute more to your organization while simultaneously establishing stronger talent retention must cost a pretty penny, right? Not really. You don’t necessarily need to add expensive new ingredients to the stew. … [Read more...]
The High Cost of Low Trust
More and more often I find that a centerpiece of leadership training we design for clients focuses on trust – understanding it and understanding how to build it. When thinking about trust, the following quotation from Ralph Waldo Emerson comes to mind: “Our distrust is very expensive.” I love that thought, but with all due respect to the late great Mr. Emerson, let’s make … [Read more...]
Kiss of Death: Breaking Team Trust
By Sheri Staak Honesty takes courage, consistency, and confidence. Great leaders don’t need to be perfect, but they need to possess a self-assuredness and fearlessness that enable them to act truthfully, acknowledge their shortcomings, and admit their mistakes. Only then can they garner the respect of their team members and, by way of example, teach them to conduct … [Read more...]
The Real Reason Your Team Doesn’t Trust You
Today’s featured blogger is Mike Figliuolo, the author of One Piece of Paper: The Simple Approach to Powerful, Personal Leadership. Here’s Mike: Your team doesn’t trust you. Honestly. They don’t. Trust is key to effective working relationships; yet, as you climb the corporate ladder, trust seems harder to earn and easier to lose. What causes a team to not trust their … [Read more...]