Feedback can be both hard to give and hard to receive. While it’s easy to say that feedback is necessary for us to get better, most people – including me – don’t like to hear what they did that could have been done better. And since most leaders know that people might not want to hear feedback, many leaders are hesitant to offer it. When the time comes to offer feedback, … [Read more...]
Friends with Performance Problems
Having conversations about performance problems is difficult no matter the situation. But when you add in the dynamic of previously being friends with the now-employee, the situation gets even stickier. To make these conversations more effective and less stressful, there is one very important thing that all leaders need to keep in mind and realize first and foremost. I'll tell … [Read more...]