By Jaimy Ford, business writer and editor. According to a recent global Korn Ferry study, these are the top 10 coaching needs for employees wanting to move into mid-level leadership positions, including senior managers and function heads: Interpersonal relationships listening skills, empathy Influence Communication skills Self-awareness Delegation, … [Read more...]
Protect Your Organization When an Employee Quits
As a new leader, the last thing you want to think about is an employee quitting. It's a huge burden on you because in addition to your increased workload and responsibilities (and managing for the first time), you will have to recruit, interview, hire and train a new employee—possibly for a position you know nothing about. Furthermore, your first thought might be "He/she … [Read more...]
3 Questions to Consider Before you Speak Assertively
Successful conflict resolution depends on the careful application of several communication and relationship-building principles and skills. Frankly, it can be complicated and difficult to do. One critical skill in the complicated mess of conflict resolution is assertive communication. As I speak, write, coach, and train on the application of assertive communication … [Read more...]
Maximize the Risk-Reward Relationship in Corporate Settings: A Safe Environment Plays a Key Role in Innovation
This is a guest post by Maxine Attong. There’s no shortage of fanfare for the hottest corporate buzzword of the past several years – innovation. As Forbes noted in a 2012 article, the word has become the “awesome” of corporate speak. Innovation is the quality desired by business leaders, who tend to believe that if you’re not innovating, you’re dying a slow death. While … [Read more...]
Focusing on the Positives of Moving into Management
By Jaimy Ford Much of the literature written for first time supervisors focuses on the negative aspects of taking over a team. And trust me, it can be difficult. You have tougher, more frequent decisions to make. You are responsible for hitting goals. You have to deal regularly with difficult situations and people. And usually, you have to increase the amount of work for … [Read more...]
The Master Game: A Perspective on Success from Michael Gerber
This is a guest post by Michael E. Gerber There once was a man named DeRopp who wrote a book titled The Master Game. No need to discuss his book or his philosophy here, other than to say it had to do with the shaping of one’s life and options through a lens few of us normal people have ever looked through before. It brings to mind a question many people have asked me over … [Read more...]
3 Types of Supervisory Problems, Part 3: “Won’t Do” Problem
This is three-part series by guest blogger William Dann. Read Part 1: 3 Types of Supervisory Problems: "Can't Do" Problems and Part 2: 3 Types of Supervisory Problems: "Confidence" Problems. As we discussed in the previous posts, Ken Blanchard has said that there are two categories of problems in supervision, a “Can’t Do” and a “Won’t Do” problem, and I add a third category … [Read more...]
3 Types of Supervisory Problems, Part 2: “Confidence” Problems
This is three-part series by guest blogger William Dann. Read 3 Types of Supervisory Problems, Part 1: "Can't Do" Problems As we discussed in the previous post, Ken Blanchard has said that there are two categories of problems in supervision, a “Can’t Do” and a “Won’t Do” problem. I add a third category, "Confidence" problems that falls somewhere in the middle. In the last … [Read more...]
3 Types of Supervisory Problems, Part 1: “Can’t Do” Problems
This is three-part series by guest blogger William Dann. As Ken Blanchard has said, there are two categories of problems in supervision, a “Can’t Do” and a “Won’t Do” problem. "Can’t Do" problems are the responsibility of supervisors to solve. "Won’t Do" problems are the responsibility of employees to solve. I think there is a third problem, "Confidence" problems that fall … [Read more...]
Modern Managers Need an “-ity” Strategy
Diversity. Mobility. Productivity. What are they good for, besides ending with '-ity'? Not so very long ago, most people came to the office at the same time every day, dressed the same, acted the same, left at the same time and kind of meandered through the day at a steady pace.You knew where you stood. You knew where everyone else stood, too.Not that there wasn’t … [Read more...]