By Jaimy Ford, business writer and editor. According to a recent global Korn Ferry study, these are the top 10 coaching needs for employees wanting to move into mid-level leadership positions, including senior managers and function heads: Interpersonal relationships listening skills, empathy Influence Communication skills Self-awareness Delegation, … [Read more...]
Navigating Emotional Minefields When Giving Performance Feedback
As a supervisor, it is absolutely necessary that you provide your employees with performance feedback. For new supervisors, the process is often challenging and uncomfortable. After all, it is not easy for everyone to criticize others. That said, you can't avoid it. Just remember that the words you use are only part of your message. Your full message is a combination of the … [Read more...]
8 Tips For First Time Leaders to Get Results From the Team
This is a guest post adapted from YOUR FIRST LEADERSHIP JOB: How Catalyst Leaders Bring Out the Best in Others by Tacy M. Byham and Richard S. Wellins, Wiley, 2015. Byham and Wellins are CEO and SVP, respectively, of Development Dimensions International (DDI). We absolutely believe that as a leader you are a powerful, creative and indispensable force for good in society. But … [Read more...]
FAQ Series: Motivating Teams Towards Their Goals
Is there a way to get your team motivated towards their goals, when each member has such different goals? You bet! Watch the video below to find out how. http://kevineikenberry.wistia.com/medias/zzglf17i6p?embedType=iframe&videoFoam=true&videoWidth=640 Listen to the audio for this episode here: audio … [Read more...]
Been Promoted? 5 Key Conversations to Have With Your New Boss or Your Employees
If you’ve just been promoted, this is obviously for you. If you have been in your role for awhile, but your relationship and communication with your boss/supervisor/leader isn’t perfect, this will be of great help to you too. If your relationships and communication with those you lead isn’t where you would like it to be, you need this information too. The advice that follows … [Read more...]
The ABC’s of Coaching Success
If you are a manager, you are also a coach. You just can't avoid that. You will need to evaluate your employees' performance, and offer them guidance and support for making necessary improvements. Otherwise, they won't reach their full potential. Gaining the confidence to coach your employees is a big challenge for first-time supervisors. However, just like the alphabet is … [Read more...]
[Infographic]: 5 Types of Toxic Employees and How to Deal With Them
One toxic employee has the power to kill productivity and morale on your team. Unfortunately, too many first-time managers don't have the confidence or skills to address bad behaviors, and they allow them to fester and wreak havoc on the team. Check out this awesome infographic from GetVoip, to learn how to recognize toxic employees and address their poor behavior. You can … [Read more...]
Defining Leadership Excellence: What Great Leaders Know
By Michael Lee Stallard As a first time manager, you likely feel tremendous pressure to be a “great leader.” But if asked you to define what makes a leader great, how would you respond? Most managers are aware of the basic principles of good leadership, but few are able to organize the vague ideals they have learned over the years into an actionable framework. Great … [Read more...]
3 Types of Supervisory Problems, Part 1: “Can’t Do” Problems
This is three-part series by guest blogger William Dann. As Ken Blanchard has said, there are two categories of problems in supervision, a “Can’t Do” and a “Won’t Do” problem. "Can’t Do" problems are the responsibility of supervisors to solve. "Won’t Do" problems are the responsibility of employees to solve. I think there is a third problem, "Confidence" problems that fall … [Read more...]
Loyalty Comes as Employees Grow
Continue to help employees develop their careers as a way to improve both productivity and retention. Employees who feel stagnant are unlikely to contribute to moving the organization forward. When people are growing, their loyalty increases—plus, they perform better. Here are simple strategies to keep employee growth continuous:Hold short workshops. Ask employees who excel in … [Read more...]